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DOTS Charter Services serve the University of Maryland Community.

The department's Shuttle-UM buses and motorcoaches are available to be chartered for any University-related purpose by a University department, organization, or event organizer. The UMD SUV is for use by any University faculty, staff, or student for any purpose. All charters are subject to fleet availability.

The online Charter Request form constitutes a request for an estimate. Inquiries may also be made via e-mail or by phone. All bus charter estimates will include fees for preparation and cleanup time. Hourly rates are published, but no estimate should be considered official unless it has been provided specifically by the Charter Manager or a member of Charter Services.

Charters are not finalized, and vehicles are not "on hold", until a signed contract has been received by the Department's Charter Services office. Signed contracts may be e-mailed, faxed, mailed, or delivered, and are accepted during normal business hours only. Additional fees apply for all service contracted within one week of the trip. Service will not be provided without a signed contract and valid payment authorization.

Please read the following steps:

Determine the group size, date, times, and locations for your service.

Transit vans are available in 13-, 16-, or 18-seat sizes; transit buses seat 32 or 40. Motorcoaches may be configured to seat anywhere from 52-56. When initiating your request, please indicate the actual expected group size. Do not list the largest seating capacity available unless you actually require that many seats. more »

Fees and Payments

Once an estimate has been accepted, a signed contract must be returned in order to "hold" the vehicles and reserve the charter. Groups paying through University of Maryland KFS accounts need only provide a valid, authorized KFS account number to be considered paid-in-full. Groups paying through RSTARS transfers must do so at least one week prior to the service. Groups paying via credit or organizational check must submit at least 20% of the total estimate with the signed contract in order for it to be accepted; the remaining balance must be received no later than one week before the service. more »

Fuel Charge Notice

The budgeted base diesel fuel cost for the current Fiscal Year is $4.00 per gallon. For every $0.25 increase from this price based on official US Government statistics for the Central Atlantic Region as reported on the website shown below, a 1% fuel surcharge will be added to the estimate. more »

Policies and Restrictions

Drivers are instructed to wait up to 30 minutes past the scheduled pickup time before considering the group a "no-show."
Groups traveling with minors must provide an adlult chaperone for the duration of the ride.
Parking and lodging fees necessary for performing the itinerary are the chartering group's responsibility.
Changes to the itinerary may result in additional fees, and requests for unscheduled stops will be made entirely at the driver's discretion.
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All van, transit bus, and motorcoach estimates will include one extra hour’s fees, which covers preparation and cleanup time
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