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Hours of Operation

Spring/Fall Semester

Monday - Friday
9 AM - 10 PM

Saturday & Sunday


Monday - Friday
9 AM - 4 PM

All Breaks

Monday - Friday
9 AM - 4 PM

Service not available on UM observed holidays. Outside of these hours, limited assistance may be available through the Department of Public Safety at (301) 405-3555.

Motorist assistance vehicle

Phone: 301-314-DOTS (3687)

The Motorist Assistance Vehicle (MAV) is a free service offered to any individual parking on campus experiencing automobile difficulties. Service is limited to: jump starts, lockouts, tire inflations, and gas transports.

Help Us Help You

Please remember when you call to give our dispatcher an exact Lot location. For example " Lot 1" is not specific enough a location to help us locate your car quickly and efficiently. A caller might mention that he/she is located in the Northern section of lot 1b, in front of the Ludwig soccer field.

Please remember to include a detailed description of your car including make, model, color, license plate number, and type of problem experienced.

Please remain at your vehicle until the MAV vehicle arrives; persons needing jumpstarts should raise their hoods as well.

mav can

  • Unlock vehicle doors
  • Provide jumpstart service
  • Inflate tires
  • Provide gas transport

mav can't

  • Unlock trunks
  • Perform battery changes or any intensive mechanical procedures.
  • Provide service for cars located OFF campus
  • Change tires
  • Provide money for gas
  • Open every car every time
  • Write or void tickets
  • Accept tips